Our Policies

At Apparel & Beyond, we aim to provide a seamless shopping experience and exceptional service. All sales are final, and special orders require upfront payment. Quotes are valid for 30 days from the date of issuance. We use standard shipping methods, and all orders typically take 5-10 business days to process and ship. Special orders are non-refundable once delivered and accepted. For shipped items, no returns are accepted after 30 days. If an item arrives damaged, it is the customer's responsibility to contact us and arrange for the return of the item. We will review such cases and may offer a refund or replacement, though neither is guaranteed.

We utilize secure payment processors, such as Wix and Square, to handle transactions, ensuring that your payment information is protected. Personal information collected during transactions is used solely for internal marketing and advertising purposes and is not shared with third parties. Please review our privacy policy for details on how we handle and protect your data.

For our podcast studio services, all recordings and final products are owned by the customer. However, Apparel & Beyond reserves the right to use all footage and audio from studio sessions for marketing, advertising, and promotional purposes. By booking studio time with us, you agree to allow us to use such materials in our promotional activities.

Please review our detailed policies on returns, special orders, shipping, and studio terms to understand your rights and our commitments. If you have any questions or concerns, please contact us directly. Your satisfaction and privacy are our priorities.